Details you send us
The workshop waitlist asks for your name, email address and optional business name. A private training enquiry also asks for your business name, team size, region and the tasks you want help with.
Form answers are sent when you submit the form, not while you type. Each confirmed submission is stored in our Google Sheets records with its submitted details, time, source page and available campaign and referral information. The same records track acknowledgements and follow-up. Later enquiries preserve earlier submission records.
We use your details to respond to your enquiry, acknowledge receipt, manage the workshop waitlist and send the date and booking updates you request. Private-training details help us scope your session. Please leave confidential customer, patient, account and payment information out of the task field.
Email preferences and delivery
Joining the waitlist requests workshop date and booking updates. The separate optional checkbox requests practical AI tips and future workshop offers. We record the permission given, the wording version and the submission time.
Resend manages email delivery and subscribed contacts. Marketing emails include an unsubscribe link. An enquiry or purchase does not automatically subscribe you to broader marketing, and submitting another form does not clear an existing unsubscribe.
Booking confirmations and necessary changes to an existing booking are separate from marketing. Replies to our workshop emails reach our Google Workspace inbox. We retain delivery, bounce and complaint information to manage failed messages and respect your preferences. Email open and click tracking are disabled for this sending domain.
Paid bookings
Checkout is handled by Stripe. Stripe processes card details under its own privacy terms, and we never see or store a card number. We do not collect card details through our forms.
We use confirmed payment information to manage attendee records, booking confirmations, preparation emails, refunds and workshop changes. Booking records may include your name, email, session, payment reference, amount, payment status and attendance. Marketing permission remains separate from payment.
Website analytics, session recording and advertising measurement
Analytics, session recording and advertising measurement are on for every visitor unless you switch them off with the control at the end of this section. There is no cookie banner or pop-up.
Google Analytics 4 measures page views, workshop actions, form starts, submission errors and confirmed enquiries. It sets the _ga and _ga_S9XM7CWPCR cookies. A confirmed enquiry is counted only after its contact entry and full submission record have been saved. We do not send your form answers, name, email address, business name or task description to Google Analytics. Analytics page URLs exclude query strings and fragments.
Microsoft Clarity records how you use our pages: the pages you open, clicks and taps, scrolling and cursor movement. It builds session recordings and heatmaps that we replay to see where visitors get stuck, and it also receives the same workshop actions, such as a registration or a click towards payment. It sets the _clck and _clsk cookies to link the pages of one visit and one browser, and may set a CLID cookie. Clarity masks the fields of our enquiry, registration and brief forms, so what you type is not shown in recordings. Microsoft processes this data under its own privacy terms.
Meta Pixel receives page visits and a Lead event after a confirmed registration, along with browser and network information such as your IP address and browser type. Meta may use this information to measure our Facebook and Instagram ads and personalise advertising under its own privacy policy. We do not send your form answers to Meta. Automatic advanced matching and automatic event detection are disabled. Meta can read the current page URL and referrer, so we prevent the Pixel loading on URLs with unapproved query parameters or fragments. The Pixel may use _fbp and _fbc cookies.
We also report a registration and a paid booking to Meta from our own server through the Meta Conversions API, because ad blockers stop the Pixel for many visitors. Those server reports include a scrambled one-way version of your email address, phone number and name, which Meta uses to match the event to an ad. They also include the booking amount for a paid seat. The scrambled values cannot be read back as your details. Each event carries an identifier so a registration seen by both the browser and our server is counted once.
Your first and latest campaign details are kept in this browser, in local storage, until you clear the site's data or switch analytics off. They can include campaign names, the site or search engine or AI assistant that sent you, landing pages, advertising click identifiers and the time of each visit. They are sent to us with an enquiry, registration or brief, saved with that submission, and linked to the paid booking that follows it through the booking reference.
To switch all of this off in this browser, use the control below. It stops Google Analytics, Microsoft Clarity and the Meta Pixel, removes their cookies and deletes the stored campaign details. You can also block analytics cookies or scripts in your browser settings or with a content blocker. To limit how Meta uses information it already holds, use the ad preferences in your Facebook or Instagram account. Email brenden@sunshinecoastaiworkshops.com.au and we will delete the records we hold about you. None of this prevents you reading the website, sending an enquiry or booking a seat.
The analytics switch needs JavaScript. You can block analytics in your browser settings instead.
Service providers
Cloudflare hosts the website and its form and booking integrations. Google Sheets stores enquiry, consent and booking records. Resend sends automated emails and manages email subscriptions. Google Workspace receives correspondence. Google processes website analytics, Microsoft processes session recordings, and Meta processes advertising measurement. Stripe processes payments and stores the payment records for a paid booking. These providers may process information outside Australia.
We retain information needed to respond to enquiries, deliver requested workshops, maintain payment and consent records, and resolve delivery issues. A waitlist submission does not confirm a paid booking.
Questions about your information
For access, correction, a deletion request or a privacy question, contact hello@sunshinecoastaiworkshops.com.au. Include enough detail to identify the enquiry or booking.